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All I want is a piece of therapist software that:

1. Allows me to enter the cash and checks I receive, and print statements.
2. Keeps my calendar, allows people to book appointments online, and sends reminder emails.
3. Lets me enter reminders for the next session.
4. Provides a way to enter session notes.
5. Runs across the Internet in a secure browser connection.
6. Cuts directly to the chase, and doesn’t do a bunch of other stuff that makes screens complicated and navigation ponderous.

Software vendors, in order to compete, imagine that they need to keep adding features. But I just want something really simple!

If my buddy Steve-the-software-genius gets motivated, he’ll stay up nights for a couple weeks and whip it out. We used to make hospital software together, and he could do an amazing amount of coding in a few weeks, given enough coffee and donuts. Whenever we were worried about project progress, I’d remind him of the character of Boxer in Orwell’s Animal Farm, who would simply say, “I will work harder.” (I didn’t mention that Boxer ends up in a truck headed for the glue factory.)

We were younger then.

Meanwhile, I’m making do with Outlook and QuickBooks.

12 Responses to “It’s All Too Complicated”

  1. Jay says:

    OMG! You are articulating the same things that I am frustrated by. I have spent weeks looking for something that is simple, secure and stand-alone (I don’t want a monthly hassle). Good luck with your search!

  2. Joe Dundas says:

    Hi Dr. Quinn,

    I suggest that you take a look at Therabill. I am the owner and creator of Therabill and I would be more than happy to give you a personal demonstration.

    Joe Dundas PhD

  3. Hi Dan,

    I am in the process of deciding on a new computer.. apple or PC and also looking at software for my simple office needs.

    I read your impressions about needless complications involved in the sort of products you have come across and that you have resorted to staying with Quickbooks and Outlook.

    Just wondering if anything else has come your way that is simple and useful?


    Gloria Saltzman LMFT

  4. John Gibson says:

    Stumbled across your site while looking for something else. I’m a psychologist in Michigan in private practice (solo). Curious to know how you’re coming with your search for good software. I can relate.

    Currently, I use Shrinkrapt but not so happy with it (used it for ten years; tech support not so good), Quicken, A spreadsheet, and Office Ally. I do my notes in a writer’s app called Scrivener.

    Still, I keep looking around, wondering if I should try a cloud based system. I agree with you — when I look at them, they seem like they more features than what I want. Let me know if you find a good solution? Thanks. John

  5. Alyssa says:

    Any luck on finding anything? I’m in the same boat. My needs are pretty much what you stated. I’m fee for service so I don’t need all the fancy billing stuff. I just want something to streamline what I do.

    Good luck!

  6. Leon says:

    So, what’s your impression of MyClientsPlus?

    I’m looking for simple, as well, with three main requirements, in order of importance:

    1. Enter session notes.
    2. Billing
    3. Clients scheduling appointments.

  7. marisa says:

    Great blog! Thank you so much. So.. have you found it yet? (I am looking too)

  8. Hello,
    I stumbled across your blog while trying to research this exact question!
    Unfortunately I haven’t found anything exciting(ly simple) yet either. The closest I’ve found yet is TherapyNotes. I don’t know if you’ve found them yet, but I am only beginning to look into them. It is good to know that other therapists feel the same way about all of this complicated, unnecessarily cumbersome software.
    I’ll keep checking back to see if you find anything!

  9. Mark Means says:

    Did you find a good office management software? I’m desperate for exactly what you described! I’ve used a major one for 11 years and I hate it. It’s expensive, annual contract of Lmost $700 and support that insults you every time you call.

  10. Chelsea says:

    Officeally.com/ Practice mate.

  11. Nicole krotinger, LCMHC says:

    Hi– Have you looked at empathic.com it does what you are asking. I have been using it for about a year, and am happy with it.

    I have a question for you about Skype- I have never skyped with a client before but have one who recently moved out of state, and another client who is losing his ability to drive. What is involved and how do you bill?

  12. Petrus4 says:

    Hi how did you find any software you liked?

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